From Personnel Administration to Intelligent Human Capital Management

• Introduction to HRM and its evolution toward strategic HR management
• The role of HR in achieving organisational strategic objectives
• Aligning HR strategy with business strategy
• Organisational structures and HR functions
• Workforce planning and forecasting
• Developing HR policies and procedures
• HR governance and risk management

• Job analysis and job design
• Developing job descriptions and person specifications
• Competency and skills identification
• Human resource demand forecasting
• Workforce supply and demand analysis
• Succession and replacement planning
• Skills and competency matrix development

• Recruitment and selection planning
• Talent sourcing strategies
• Writing professional job advertisements
• CV screening and candidate evaluation
• Behavioural and competency-based interviews
• Employment testing and candidate assessment
• AI applications in recruitment and selection
• Candidate experience and employer branding
• Employee onboarding and orientation

• Training needs analysis
• Annual training plan development
• Training programme design and evaluation
• Training return on investment (ROI)
• Talent acquisition, development and retention
• Career pathing and career development
• E-learning and AI-supported learning
• Individual development plans (IDPs)
• Building a continuous learning culture

• Performance management concepts and strategic importance
• Designing an integrated performance management system
• Setting individual and organisational objectives
• Developing key performance indicators (KPIs)
• Applying Objectives and Key Results (OKRs)
• Annual and continuous performance reviews
• Feedback and performance improvement plans
• Linking performance to rewards and incentives
• Performance dashboards and reporting

• Compensation and payroll system design
• Job evaluation and salary determination
• Salary structures and job grading
• Financial and non-financial incentives
• Employee benefits and insurance schemes
• Internal pay equity and external competitiveness
• Payroll budgeting and employee cost analysis
• Payroll calculations and statutory deductions under applicable legislation

• Sources and scope of labour law, and commonly excluded categories
• Employment contracts: types, validity requirements and clauses that protect both parties
• Employee rights and employer obligations
• Probation periods and their rules
• Working hours, weekly rest and public holidays
• Leave: annual, sick, maternity and other statutory leave
• Wages, overtime and lawful deductions
• Social insurance linked to employment
• Ending employment: resignation, dismissal and notice periods
• End-of-service benefits and final entitlements
• Occupational health and safety and work injuries
• Protection against discrimination, harassment and unlawful practices
• Labour violations, disputes and resolution mechanisms
• Labour inspection and employer compliance obligations
• Applied comparisons across selected Arab labour laws
• Drafting HR policies and handbooks compliant with local legislation
• Case studies on violations and disputes

Training content only; it does not replace checking the legislation in force in your country or professional legal advice.

• HR analytics concepts and evolution
• Descriptive, diagnostic, predictive and prescriptive analytics
• AI applications in human resource management
• Employee data analysis using Excel and business intelligence tools
• Building HR dashboards using Power BI
• Employee turnover analysis and resignation drivers
• Workforce demand forecasting
• Absenteeism, lateness and attendance analysis
• Predicting employee attrition risk
• Skills gap and competency analysis
• Measuring HR return on investment
• Using generative AI to produce HR reports
• Designing KPI monitoring dashboards
• AI ethics and employee data privacy
• Reducing algorithmic bias and promoting fair decisions

• Digital transformation in HR
• Human Resource Information Systems (HRIS)
• Human Capital Management (HCM) systems
• Digital employee records and administrative processes
• HR process automation
• Digital attendance, leave and payroll management
• Cloud-based HR systems
• Data protection, privacy and cybersecurity
• Measuring the impact of HR digital transformation

• Individual and group behaviour in organisations
• Employee motivation and job satisfaction
• Leadership styles and their impact on performance
• Effective communication and conflict management
• Employee grievances and workplace disputes
• Team building and collaboration
• Organisational culture and change management
• Employee engagement and retention
• Organisational health and employee well-being

• Talent attraction and retention strategies
• Identifying high-potential employees
• Leadership succession planning
• Performance-potential matrices
• Career path management
• Developing future leaders
• Knowledge management and transfer
• Analytics-based talent gap identification

• Developing an HR balanced scorecard
• Strategic and operational HR KPIs
• Cost-per-hire measurement
• Time-to-fill and time-to-hire metrics
• Employee turnover rate
• Training effectiveness measurement
• Revenue and productivity per employee
• Employee satisfaction and engagement metrics
• Executive HR reporting
• Aligning HR metrics with organisational performance